Welcome to Histays.in! Before making a booking, please carefully read and understand our policies regarding cancellation, refund, relocation, reschedulement, and other terms applicable to your stay.
Cancellation Policy
We have Standard cancellation policies designed to protect the interests of Users
Standard Policy
14 Days Cancellation Policy:-
More than 14 days prior to the check-in date: 100% refund of the advance.
Between 14 days to 8 days prior to the check-in date: Non-refundable, but we'll endeavor to find an alternate reservation in the same price range.
Between 7 days prior to the check-in date: No refund or modification possible.
Reschedule Policy
Histays.in allows rescheduling up to 14 days before the check-in date, subject to availability and reschedulement charges. Any tariff differences will be payable along with reschedulement charges.
Relocation Policy
Relocation to another home is not permitted once a booking is confirmed.
Early Check-in and Late Check-out Policy:
Standard check-in time is 2 pm and check-out time is 11 am. Early check-in and late check-out are subject to availability and additional charges.
Processing Refunds
Histays.in processes refunds within 7 working days, with a nominal cancellation fee of 5% to cover processing costs.
Liability
Guests are responsible for their safety and belongings. Histays.in is not liable for any incidents, power outages, or natural occurrences during the stay.
BASIC HOUSE RULES
- No smoking of any kind is allowed inside the property. Smoking is only permitted in designated outdoor areas such as balconies, terraces, or gardens. This includes all forms of smoking, including nicotine, tobacco-derived products, and cannabis-derived substances (including vaping and e-cigarettes). A violation of this rule will result in a fine of INR 5000.
- Guests planning to host DJ parties or events should inform us at the time of booking to ensure proper arrangements can be made.
- The number of guests should not exceed the maximum permitted by Histays.in. We do not allow unreasonable numbers of guests that may disrupt the comfort and safety of the property.
- The number of overnight guests should not exceed the maximum limit allowed for the stay. This is to ensure the property can accommodate everyone comfortably.
- Noise outside of the property should be kept to a minimum after 11:00 PM local time to respect the tranquility of the neighborhood.
- Guests should not disturb neighbors or invade their privacy or security in any way.
- Engaging in illegal substances or activities, including drugs, internet-related offenses, gambling, or any other illegal downloads or file sharing, is strictly prohibited.
- Any involvement in pornography production or prostitution is strictly prohibited on the property.
- Dangerous or hazardous items that may increase the risk of fire or explosion, such as candles, lighters, or firecrackers, are not allowed.
- Guests are not permitted to bring firearms or other weapons onto the property, unless they are law enforcement officials on duty or licensed security guards.
- Placing obstructions, signage, garbage, food, or personal items unattended outside the property is not allowed.
- Guests should maintain sanitary conditions within the property and avoid generating excessive trash, vomiting, or creating offensive odors. Throwing food around the property or attracting pests is also prohibited.
- Making any change, modification, alteration, or addition to the property or its contents, including moving furniture around, is not permitted.
Soliciting or loitering around the property or building is not allowed.
- Commercial photography, filming, or videography on the property without expressed written consent is prohibited.
- The property should be used solely for personal accommodation purposes and not for any other commercial or illegal activities.
Please note that these rules are in place to ensure a pleasant and safe experience for all guests and to maintain the integrity of our vacations.
Enjoy your stay with Histays.in!